Our Team

We are researchers, strategists and storytellers who turn complex problems into clear, practical ideas. Using evidence and curiosity, we mix rigorous analysis with creative thinking to guide policy, business and community choices. We work with governments, nonprofits and businesses to co-create fair, scalable solutions that can be measured. .

Zarak Shah

Zarak Shah is a visionary "builder" and strategic leader who operates at the intersection of global governance, public health, and technological innovation. Zarak excels at transforming complex challenges into scalable, systemic solutions. In over decade long consulting career , he have had strategic tenures at the United Nations and the World Bank, where he navigated international policy frameworks to drive development and humanitarian impact. Deep operational roots within the Canadian health landscape, having led initiatives at Queen’s University and South East Public Health ranging from health tech to corporate mergers 

Managing Director

Andy Hu

Andy Hu is a multi-faceted finance and data leader with over a decade of experience bridging the gap between complex accounting practices and advanced analytics engineering. He has proven track record in business process transformation, ERP system migrations, financial analysis and planning. With a deep experience in the higher education sector, Andy excels at bringing human capital, systems and diverse data points into executable strategy, optimized resource allocation and enhanced organizational efficiency.

Managing Director

Managing Director

Anna Couch

Anna Couch is a seasoned education consultant at Queen’s University with over 20 years of experience in academic leadership and organizational change. Specializing in areas like curriculum design, medical education (CBME), and equity-centered practice, she holds a PhD from McGill and an M.Ed. from the University of Washington. She currently partners with institutional leaders to solve complex programmatic challenges and build thriving learning environments.

Research Fellows

Zain Mustafa

Seasoned product leader with 14+ years building AI platforms and scaling product & engineering teams. Now leading Generative AI & Edge Platform Strategy at Amazon, defining infrastructure and governance for secure, low-latency LLMs across 100M+ devices. Expert at moving LLMs from research to production while ensuring correctness, privacy, and reliability. Proven in delivering extensible AI services and APIs that boost developer velocity, production reliability, and unlock billion-dollar opportunities.